Yesterday we received an email from Ramiro entitled To Whom It May Concern. Ramiro was contacting us to tell us about the wonderful service that he receives from Alesya, one of our team.
Ramiro’s message says:
How many times do we go through life without our achievements being noticed. I am a faithful client and very pleased to tell others about your agency. Yes,i like everyone else have tried other agencies and have been disappointed. I want to make anyone aware about a person that i highly respect and consider my dear friend. This person works for you,her name is Alesya. Why am i doing this,for i was not asked. While all of your girls are good,Alesya to me is exceptional. We have talked about lady’s i have met and she has always been there to answer any questions. She has gone over an above,convincing me that all will be alright. I have come close to deleting certain lady’s profile,only to have Alesya prove me wrong. I am an American,i think and breathe American,it certainly helps to have a Ukrainian consultant that thinks Ukrainian and gives me her personal perspective on how she sees a situation. I came so close to ruining a relationship with a lady that i sincerely like and perhaps love and it was only because of Alesya that my relationship has improved beyond my beliefs. Alesya,does not know about this letter,she has not put me up to anything,in fact i know she would just say,she was just doing her job. We have shared jokes,cried,laughed and i have even sang to her a few times,for she is the only one to tolerate my lousy singing. I have no say so in this matter,but if anyone deserved a money raised at the agency,i would highly recommend Alesya. I thank you for your time and i look forward in continuing to use your services. I want to go to Ukraine and meet my lady Spasibo Ramiro
Ramiro is correct, Alesya would just say she is doing her job because Alesya is that type of person. However, Ramiro is also correct in that Alesya does go above and beyond for any member that contacts her.
This is so pleasing to receive this message from Ramiro because we pride ourselves on providing exceptional customer service and we are available 24/7 for anyone who wants to contact us, to ask for advice and even to have a free personal consultation. We talk about this as a team – often. We provide a service where our members search for love and this requires empathy and understanding. What we provide does not come off a shelf.
The team have taken this on-board, even better than I could have hoped. Recently we have started a live feed via Facebook (each Friday at 11am Ukraine time!) where you can see the team answering questions and offering advice to a live audience. I did not ask for this – they decided it was needed!
Ramiro, thank you for taking the time to give your feedback.
Alesya – thank you for providing the service that makes a real difference.
We now offer FREE One On One Personal Consultations via skype to help you find your special lady. You can choose any time that suits you at this schedule link www.timetrade.com/book/YLK9R Book now – one of our marriage consultants will be delighted to talk with you